ibosport v1 Terms of Use

We at ibosport v1 operate a gaming and sportsbook platform accessible to users in supported jurisdictions. Our terms of use set out the conditions under which you may access our platform, create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers through mobile banking, local payment, online payment, and e-wallet, and engage with our games, live-dealer tables, and betting markets. These terms apply to all users, whether accessing ibosport v1 via Android app, iOS browser, or desktop web interface.

We enforce these terms consistently to protect your account, your funds, and the integrity of our platform. By using ibosport v1, you agree to abide by these conditions. If you do not agree, you should not register or use our services. We reserve the right to update these terms periodically; we notify you of material changes via email or in-app notification, and your continued use of ibosport v1 after such changes constitutes acceptance.

This page outlines your rights and obligations, our deposit and withdrawal policies, account suspension conditions, dispute resolution, and jurisdiction notice. Read this document carefully before opening your ibosport v1 account.

Account Registration and Eligibility on ibosport v1

To open an ibosport v1 account, you must be at least eighteen years old and provide accurate personal information. During registration, we collect your email, phone number, full name, date of birth, and address. We use this information for account verification, fraud prevention, and regulatory compliance. We do not share your data with third parties except as required by Indonesian financial regulations or court order.

We conduct Know Your Customer (KYC) verification before your first withdrawal. You must provide a government-issued identification document (passport, national ID, or driver's license) and proof of address. We verify these documents against our fraud-prevention database. If verification is rejected, we notify you with an explanation, and you may resubmit corrected documents. Accounts with false, incomplete, or fraudulent information are subject to suspension without notice.

We reserve the right to decline registration or suspend an account at any time if we believe the account violates our terms, local law, or our fraud-prevention policies. If your account is suspended, we notify you and explain the reason. You retain the right to request your funds via our standard withdrawal process, subject to compliance verification.

Deposits and Payment Methods on ibosport v1

We accept eight payment methods for deposits into your ibosport v1 account: DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet for e-wallet deposits; mobile banking, local payment, online payment, and e-wallet for bank virtual-account transfers. Deposits are processed through our payment partner and reviewed by our compliance team for fraud signals and regulatory compliance. E-wallet and mobile banking deposits typically confirm within minutes; bank transfers may take several hours depending on interbank settlement. We do not charge deposit fees on ibosport v1, though your payment provider may apply standard transfer rates.

We reserve the right to refuse a deposit from a payment method that has previously flagged for fraud or financial crime. If your deposit is declined, we notify you with an explanation. Large deposits or deposits from new payment methods may be subject to extended verification windows. We aim to resolve verification within one business day; you are notified if additional information is required.

Deposits are non-refundable once verified and credited to your ibosport v1 account, except where Indonesian financial regulations require otherwise or in cases of documented error (e.g., double posting). If you believe a deposit error has occurred, contact our support team within fourteen days with transaction details. We investigate and issue corrections if justified.

Our ibosport v1 deposit policy during holidays

During public holidays such as Idul Fitri, Idul Adha, Imlek, or Nyepi, bank settlement times may extend beyond normal windows. We do not control interbank processing; delays are managed by financial institutions. We notify users of extended processing windows via in-app alert before holiday periods. Bank virtual-account deposits initiated on or before a holiday may not clear until the next banking day.

Withdrawals and Payout Processing from ibosport v1

We process withdrawal requests daily during our standard business hours (09:00–17:00 Jakarta time, Monday–Friday). Withdrawals are returned to your original deposit method to ensure traceability. E-wallet withdrawals typically arrive within minutes to one hour; bank withdrawals depend on your institution's settlement schedule but usually complete within one business day. We do not impose daily withdrawal limits beyond your account balance, and we do not batch withdrawals into scheduled windows.

Our compliance team reviews every withdrawal to verify your account is in good standing, your balance covers the requested amount, and no fraud signals exist. Withdrawals are typically approved within one business day. If we have questions—for example, if withdrawal patterns appear unusual for your account—we contact you directly. Withdrawals held for verification are processed once cleared, and you are notified via email.

We do not charge withdrawal fees on ibosport v1, though your bank or e-wallet may apply standard transfer rates. If a withdrawal fails due to technical error (e.g., invalid account details), we contact you to request corrected information. Funds held for reprocessing are returned to your ibosport v1 account pending your confirmation.

We at ibosport v1 prioritize payment transparency and fund security. Every deposit and withdrawal is documented and traceable so you maintain full visibility into your financial flow.

Your Rights and Responsibilities on ibosport v1

When you use ibosport v1, you agree that your engagement with our platform, games, and betting markets is at your own discretion. We provide game rules, odds, and settlement procedures transparently; you are responsible for understanding these before placing any wager. We do not provide investment or betting advice, and outcomes of games or sports events are determined by chance, real-world performance, or algorithmic draws—not by guarantees or promises from ibosport v1.

You must not:

• Use ibosport v1 in a jurisdiction where online gaming is prohibited by law
• Open multiple accounts under false names or share your account with others
• Engage in fraud, market manipulation, or abuse of our platform
• Use automated bots, scripts, or tools to interfere with our services
• Harass other users or our support staff via in-app chat or email

Violations of these prohibitions result in account suspension, forfeiture of funds, and potential referral to Indonesian authorities. We enforce these rules consistently across all users.

Bonus Terms and Promotional Offers on ibosport v1

We may offer promotional bonuses to new or existing users. All bonuses are subject to terms outlined in the promotion details at the time of offer. Typical bonus terms include minimum deposit requirements, wagering multiples, game category restrictions, and expiration windows. Bonuses forfeited if not wagered within the specified period. We reserve the right to modify, suspend, or terminate any promotion at any time. Abuse of bonus offers (e.g., opening multiple accounts to claim duplicate bonuses) results in forfeiture and account suspension.

Dispute Resolution and Contact on ibosport v1

If you believe we have made an error—incorrect settlement, balance discrepancy, or unauthorized transaction—contact our support team immediately via in-app chat or email. Provide your account details, transaction ID, and description of the issue. We investigate and respond within three business days. If we confirm an error, we correct your account and notify you. If you disagree with our resolution, you may escalate your dispute in writing to our compliance team.

Our support team operates in English and Indonesian during standard business hours (09:00–17:00 Jakarta time, Monday–Friday). We aim to respond to inquiries within one business day. For urgent issues outside business hours, leave a message via in-app chat or email; we respond upon next business-day opening.

We are not liable for losses arising from your own account misuse, unauthorized third-party access to your account due to password sharing, technical failures on your device or network, or delays caused by your payment provider or bank. We are also not liable for indirect or consequential damages (lost profits, emotional distress) arising from your use of ibosport v1.

Service Availability and Technical Matters on ibosport v1

We provide ibosport v1 access on a best-effort basis but do not guarantee uninterrupted service. We perform maintenance and updates periodically, which may temporarily take the platform offline. We provide advance notice via in-app alert or email when possible. We are not liable for service interruptions, data loss, or financial impact arising from technical failures, cyberattacks, or force majeure events beyond our reasonable control.

Mobile access requires a stable 4G, 5G, or WiFi connection with at least 5 Mbps download speed for optimal performance. Live-dealer games and in-play betting depend on real-time video and odds feeds; network latency may cause brief delays. We are not responsible for connectivity issues on your device or network.

Data Protection and Privacy on ibosport v1

We collect and store your personal information securely using industry-standard encryption. We use your data for account verification, fraud prevention, payment processing, regulatory compliance, and customer support. We do not sell or share your data with marketing third parties. We retain your data for as long as your account is active and for a period thereafter to comply with Indonesian financial regulations.

You may request access to or deletion of your personal data by contacting our compliance team. We accommodate requests within the timelines required by applicable Indonesian data-protection law. Account data related to transactions, wagers, and withdrawals is retained for regulatory and dispute-resolution purposes even after deletion requests.

Termination of Your ibosport v1 Account

We reserve the right to suspend or terminate your ibosport v1 account without notice if we detect fraud, violations of these terms, or breaches of Indonesian law. You may request voluntary account closure at any time by contacting support. Upon closure, we verify your account is in good standing (no pending withdrawals, disputes, or investigations) and process any remaining balance via your standard withdrawal method.

After account termination, you may not re-register under a new name or email. Users found operating multiple accounts across different names face permanent ban and fund forfeiture.